Ensure the success of all students by providing excellent, holistic, and seamless customer service in the areas of financial aid, scholarships, registration, bill payment, and undergraduate admission.
Undergraduate Admissions
Guidance on admissions requirements
Advice on completing missing items
Information about important deadlines
Registration and Records
Help with registration questions
Guidance with requesting official records
Assistance with updating student records
Financial Aid and Scholarships
Assistance on applying for financial aid
Information on scholarship opportunities
Advice about receiving offered aid
Billing and Payment
Help understanding your bill
Information about payment options
Assistance with waivers and exemptions
Vision Statement
Serve as an exemplar of innovative customer service that directly influences positive student satisfaction and success as well as recruitment, retention, and graduation rates.