Bobcat Family Portal

Bobcat Family Portal

The Bobcat Family Portal will allow you to connect to your student by sending them a request to access their records. On the day after the request is approved, you will have access to view their information. The data will be updated nightly.

 

CampusESPExample

 

Parents and Family Members can Join for Free

  1. Complete a quick on-boarding survey
  2. Click on “Discover Communities” and add those that interest you.
  3. Update your profile! Users can click the person icon in the top right corner of the page and click “Edit my Profile.”
  4. Update notification settings! Users can click the person icon in the top right corner of the page and click “Edit Notification Preferences.” Get alerts when something changes! 

 

Connecting to Your Student

  1. To connect to your student, click the graduation cap icon in the top-right corner of the page. Please note that your student must approve the request. Only then will you be able to access their information the following day. 

  2. Enter either the student's personal email address used on their admissions application if this is the first semester they are attending Texas State University or, if they are a continuing student enter their Texas State University email address.
  3. Parents and family can request access to:
  • Academic Records/Transcript - Advising Center/Office of the University Registrar
  • Admission Records - Office of Undergraduate Admissions or The Graduate College
  • Financial Aid Records - Financial Aid and Scholarships
  • Student Financial Records - Student Business Services 
  • Student Disciplinary Records - Office of the Dean of Students
  • Disabilities Services Records - Disability Services 
  • Veteran Benefit Information - Office of Veterans Affairs
  • Housing Related Records - Coming soon!

 

Having trouble connecting to your student? 

  1. Cancel the request by clicking on the graduation cap; scroll to the bottom, Click "Cancel this connection." 
  2. Start a new request with the student's correct email address.
  3. Student gets an email and approves your request.
  4. If you are still having issues watch our video tutorial.

When students accept their parent or family member’s request, they must accept the connection and then must approve the FERPA requests. Parents and family members can either request everything or choose à la carte what they would like to see. Similarly, the student can either grant access to everything, or pick and choose what they would like their parent to have access to. Students can revoke access at any time by logging into the Bobcat Family Portal with their Texas State username and password.

 

Forgot your PIN?

During the process of requesting access to your student’s record, you’ll be asked to create a PIN. You’ll need to remember this PIN – if your connection request is approved by your student and you need to call for information about your student’s records, you’ll need to use that number to confirm your identity and your ability to access your student’s record.

If you can’t remember your PIN, you follow the steps below to reset it:

  1. Log in to your Bobcat Family Portal account
  2. Click on the graduation cap icon at the top right side of the page
  3. Click on 'Go to My Connections'
  4. Click on ''Forgot PIN?' Click to reset'